No, we don't have a physical store. Production takes place according to the customer's individual order, thus ensuring the highest quality. We have no stock.

For additional information about the goods, write us an e-mail. by mail info@geranamie.lt We will answer within 4 hours. You can also use the Chat window at the bottom of the page.

You can send your own photo and it will be printed on a product of your choice of design and measurements (picture, clock, wall hanger or height gauge). The price will be exactly the same as listed on our website for existing products. Photo requirements - shorter side must be at least 2000 pixels, resolution 300 dpi. After placing the order, the product will be delivered within 5-10 days. Send the photo by e-mail. Email info@geranamie.lt and we will try to provide you with a personal offer as soon as possible.

The inks we use are odorless and 100% safe for the environment and children. Thanks to GREENGUARD quality and safety certificates, our products can be used in schools, kindergartens, medical facilities, etc.

After completing your order, you will be sent a VAT invoice with your details provided during the order. If you want to change the details on the invoice, please contact info@geranamie.lt

Usually, the order is processed immediately after the order payment is confirmed. Production takes 1-2 business days. Production takes place outside Lithuania, so on average, the order delivery takes 5-10 business days. After placing the order, you will be sent an order confirmation information, an invoice, and when the order is ready to be shipped, shipment tracking information.

No

You can choose postal machines (only in Lithuania) or courier services.

In the entire territory of Lithuania, delivery to post machines costs 3.5 EUR (when the order amount is up to 69.99 EUR). We will deliver to the selected post office for FREE when the order amount is 70 EUR or more.

In the entire territory of Lithuania, delivery by courier to your hand (home or office) costs 5.99 EUR (except for delivery to the Curonian Spit - 19 EUR).

If you have not found a suitable delivery method, contact us - we will offer you the most suitable solution. More Shipping Policy

When your order is ready to ship, a notification with your order tracking number will be sent to the email address you provided.

You can pay for goods in our e-store by credit card, electronic banking through the most popular banks in the country ( SEB, Swedbank, Luminor, Citadele, Revolut, Artea ), as well as using Apple Pay or Google Pay . If you choose delivery by courier, you can pay for your order in cash or by card upon delivery of the goods.
Payments are accepted in euros. Payments are processed using the Montonio payment platform.

Quality goods can be returned within 14 days from the date of receipt. Defects in sold low-quality goods are eliminated, low-quality goods are exchanged, returned in accordance with the provisions of the Civil Code of the Republic of Lithuania (according to Article 6.228-10, Part 2, Clause 3 of the Civil Code). The return guarantee is valid for goods in the sale catalog, but the delivery and return fee is not reimbursed (return shipments costs are covered by the customer). IMPORTANT: the product can only be returned in its original packaging (in the sturdy cardboard box you received from us).

We guarantee you a hassle-free return! Contact us and we will send you a return code (by post office) or call a courier on the agreed day for free. Pack the item securely in bubble wrap and the cardboard box you received, and give it to the courier. The courier will bring you a printed shipping label. Do you have any more questions? Contact us and we will tell you everything info@geranamie.lt More Return Policy

When the returned item reaches our warehouse, we inspect it. If the item is in the same condition as when it was delivered to you, the refund process is initiated. We transfer the money to the customer within 1-2 days, the remaining process time depends on your bank.